Privacy | Old Dominion Bank

Updated November 2024

FACTS	WHAT DOES OLD DOMINION NATIONAL BANK DO WITH YOUR PERSONAL INFORMATION?
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Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
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What?	The types of personal information we collect, and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Credit scores and account transactions
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How?	All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Old Dominion National Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does Old Dominion National Bank Share?	Can you limit this sharing?
For our everyday business purposes: such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausSuch as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes: to offer our products and services to you to offer our products and services to you	Yes	No
For joint marketing with other financial companies	No	We don't share
For our affiliates everyday business purposes: information about your transactions and experiencesinformation about your transactions and experiences	Yes	No
For our affiliates everyday business purposes: information about your creditworthinessinformation about your creditworthiness	No	We don't share
For our affiliates to market to you	Yes	Yes
For nonaffiliates to market to you	No	We don't share

To limit our sharing	Call toll-free at 877-293-5201 – our menu will prompt you through your choice(s). Visit us online: www.odnb.bank/Contact-Us Mail the form below Please note: If you are a new customer, we can begin sharing your information 30 days from the date we provided or sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?	Call toll-free (877) 293-5201 or go to www.odnb.bank/Contact-Us

To limit our sharing

Call toll-free at 877-293-5201 – our menu will prompt you through your choice(s).
Visit us online: www.odnb.bank/Contact-Us
Mail the form below

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we provided or sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call toll-free (877) 293-5201 or go to www.odnb.bank/Contact-Us

Who we are
Who is providing this notice	Old Dominion National Bank and its affiliate: Frost & Conn, LLC
What we do
How does Old Dominion National Bank protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Old Dominion National Bank collect my personal information?	We collect your personal information, for example, when you Open an account or pay your bills Apply for a loan or use your credit or debit card Show your government-issued ID We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?	Federal law gives you the right to limit only: Sharing for affiliates everyday business purposes - information about your creditworthiness Affiliates from using your information to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]
What happens when I limit sharing for an account I hold jointly with someone else?	Your choices will apply to everyone on your account – unless you tell us otherwise.
Definitions
Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies. Our affiliates include financial companies such as an insurance agency.
Nonaffiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. Old Dominion National Bank does not share with non-affiliates so they can market to you.
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Old Dominion National Bank doesn't jointly market.

Other Important Information
Special Notice for State Residents State and International Regulations. In addition to federal law, you may have other privacy protections under some state or international laws. We will comply with all applicable laws as to information about you.